We needed an easy to use but powerful report writer to integrate into our service desk product. Most of the other products we looked at required the use of Visual Studio which isn't a good solution for novice users. We wanted something that anyone could use to build reports. Stimulsoft was a perfect fit for our product. Our customers love it! I was also very impressed with the level of customer service I received. When I posted questions on the forum they were always answered within a day (usually within a couple of hours). Stimulsoft even added a couple of features I suggested. I am very happy that I chose this product.