Support
Thank you for your interest in our products. Supporting our products has always been our highest priority. If you have issues with the products, please contact us through our Feedback form. Our managers will review your information and respond as fast as possible.

For registered users


When you contact us to get technical support, use the same e-mail address as is mentioned when purchasing our product. Otherwise, you will not be identified as a registered user. This may make a response slower. Please, inform us when your e-mail is changed.

Necessary information


To solve a problem rapidly we need the following information from you:

  • Product name and its version;
  • Detailed description of the problem and how to reproduce it;
  • Your operating system, its version and localization, installed service-packs;
  • Version the of Microsoft .NET Framework package installed and its localization or some other frameworks;
  • A name of your development framework and its version;
  • Additional information that can help us solve your problem.
Do you have a question? Send it to Stimulsoft Team!
If you want to get a solution for your issue faster, please follow this instruction.
 
 
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