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Support
Thank you for your interest in our products. Supporting our products has always
been our highest priority. If you have trouble with your products, please
contact us through our Feedback form. One of our representatives will review
your information and respond as quick as possible.
For registered users
When you contact us to get technical support, use the same E-mail as is
mentioned when purchasing our product. Otherwise, you will not be identified as
a registered user. This may make a response slower. Please, inform us when your
E-mail is changed.
Necessary information
To solve a problem rapidly you need next information:
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Product name and its version;
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Detailed description of the problem and how to reproduce it;
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Your operational system (98, ME, 2000, XP, Vista or NT), its version and
localization, installed service-packs;
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Version the of Microsoft .Net Framework package installed and its localization;
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Name of your development framework and its version;
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Additional information that can help you to solve a problem.
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Have a question? Send your question to Stimulsoft Team!
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